Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Job Description:

Uniphore has been expanding its GSI and strategic alliance ecosystem to accelerate enterprise AI adoption through industry-led transformation programs, sovereign AI architectures, and domain-specific AI solutions. Recent publicly announced partnerships include collaborations with KPMG, Cognizant, and Rackspace Technology focused on deploying AI agents, small language models (SLMs), and governed enterprise AI platforms across regulated industries such as banking, healthcare, insurance, and life sciences.

The Role

We’re seeking an accomplished Sr. Account Director, GSI Partnerships to drive revenue growth through Uniphore’s relationships with Tier 1 Global System Integrators. You carry an individual quota, own deals end-to-end, and personally drive multi-million-dollar joint pursuits with GSI partners.

You’ll cover named Tier 1 GSIs alongside our VP-level alliance leaders, adding capacity to scale a proven playbook that’s already generating significant revenue. The named accounts exist, the partnerships are active, and the deals are in motion. Your job is to close them.

This is a top-priority function for Uniphore’s growth, with direct visibility to and active engagement from our CEO. As the program scales, this role has a path to building and leading a team.

Key Responsibilities

GSI Partnership Sales

• Own and deliver individual revenue targets tied to a portfolio of assigned Tier 1 GSI partnerships
• Execute joint account planning with GSI partners to build and advance pipeline
• Drive partner-sourced and partner-influenced opportunities through the full sales cycle

Sales Execution

• Lead enterprise sales engagements from opportunity identification to close as the named deal owner
• Present Uniphore’s AI platform and craft value-based business cases for Fortune 500 executives
• Negotiate complex multi-party agreements — including co-sell terms, joint commercial structures, and partner economics — to ensure win-win outcomes

Relationship Management

• Build and sustain trusted CXO-level relationships with GSI sales leaders, practice heads, and vertical leads
• Act as the primary point of contact for sales execution within your assigned GSI portfolio
• Coordinate coverage and deal pursuit alongside Uniphore’s VP-level alliance leaders

Cross-Functional Collaboration

• Partner with Marketing on co-branded campaigns, joint events, and targeted ABM into named accounts
• Aligning with Product and Solutions Engineering to ensure partner solutions address customer needs
• Work with Customer Success to drive adoption and expansion of GSI-driven deployments
• Align tightly with Uniphore’s regional field sales organization to maximize sourced and influenced pipeline

Performance & Reporting

• Consistently achieve or exceed quarterly and annual individual revenue targets
• Maintain accurate forecasting and pipeline hygiene in Salesforce
• Contribute to QBRs and partner scorecards with disciplined cadence and reliable revenue calls

Qualifications

• 7–10 years of enterprise sales experience in SaaS, AI, or enterprise technology
• Proven AI and/or data platform sales background — this is a hard filter, not a nice-to-have
• 5+ years of direct experience selling to or through Tier 1 GSIs (Accenture, Deloitte, McKinsey, TCS, Infosys, Capgemini, EY, KPMG, IBM Consulting, Wipro, HCL, Cognizant, LTIMindtree)
• Personal closing track record on GSI-sourced or GSI-influenced deals at $1M+ ACV — as the deal owner of record, with named deals you can speak to in interview
• Demonstrated quota attainment in complex enterprise solution selling — multi-stakeholder, long-cycle, multi-million dollar deals
• Executive presence with the ability to influence and command credibility with senior stakeholders at GSIs and Fortune 500 customers
• Dual-mode credibility — equally effective in a GSI alliance boardroom and alongside the GSI on Fortune 500 CXO pursuits
• Bachelor’s degree required; MBA or advanced degree preferred

Hiring Range:

$289,600 - $398,200 - for Primary Location of USA - NY - New York

The specific rate will depend on the successful candidate's qualifications and prior experience.

In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference:

USA - NY - New York

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.