Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Job Description:

Role Overview

Senior, hands-on individual contributor responsible for collections execution, cash application, and receivables analytics. The role requires strong Excel skills, experience automating cash reconciliation, and practical working knowledge of Workday Financial Management in a fast-growing environment.

Key Responsibilities

• Own end-to-end collections execution across assigned customer portfolios to drive cash recovery and DSO improvement.

• Build and maintain advanced Excel automation (pivots, Power Query, macros/VBA) for cash reconciliation and AR reporting.

• Reconcile Workday AR subledger to cash receipts and support clean month-end AR close and tie-outs.

• Analyze AR aging, payment trends, and risk buckets; proactively flag collection risks and actions required.

• Partner with Sales, Customer Success, Billing, and Legal to resolve invoice issues and accelerate collections.

• Prepare weekly/monthly cash and collections dashboards with variance analysis vs forecast.

• Drive continuous process improvements across collections, cash application, and order-to-cash workflows.

Qualifications & Experience

• Bachelor’s degree in Finance, Accounting, or related field.

• 6–10 years of hands-on experience in collections, AR, or cash operations (SaaS / technology preferred).

• Experience with Workday Financial Management (AR, Cash Application, reporting).

• Expert-level Excel skills; demonstrated success automating cash reconciliation and AR reporting.

• Strong analytical, problem-solving, and ownership mindset; comfortable operating independently.

• Experience partnering cross-functionally in a fast-paced, scaling organization.

Location preference:

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.