We are looking for experienced architects who can develop detailed architecture and transition blueprints that guide successful customer deployments, migrations, and platform transformation initiatives. Additionally, you’ll create repeatable deployment blueprints that become the templates for all customer deployments. These will be used to develop our services practices, to enable our delivery teams, our partner teams, and our customers to deploy our secondary storage solutions applications. These practices will utilize the architecture sold by our account teams to achieve customer-committed solutions. In addition to building these solutions, this role will also spend considerable time validating these procedures in the field and teaching partners and customers how to apply these in their environment.

In this role, you will be working with engineering, systems engineers, tech marketing specialists, and customer support to build out professional services practices starting with the architectural blueprint that covers assessment, architecture design, migration planning, deployment and governance, to be used by delivery teams, partners and customers.

The ideal candidate is someone who has 5+ years' experience in architecting, documenting, deploying, and enabling others.

HOW YOU’LL SPEND YOUR TIME HERE

• Deliver architecture designs and professional services to Cohesity customers

• Lead customer transition initiatives from assessment through deployment completion, serving as technical authority for migration strategy, workload prioritization and execution planning.

• Identify technical, operational, security, and business risks and establish transition plans prior to implementation.

• Act as a trusted advisor to customer architects, infrastructure teams, and executive stakeholders

• Review and approve design deviations, implementation decisions and deployment readiness milestones.

• Build strategic relationships with key customers and Cohesity teams

• Collaborate with Cohesity’s product solutions, product management and engineering teams to bridge the gap between technology capabilities and customer requirements

• Present architecture recommendations, deployment strategies, and technical risks to executive and technical stake holders.

• Engage directly with customers to understand their organization needs and identify how Cohesity’s product features can best support their objectives

• Develop detailed solution designs including architecture diagrams, sizing specifications, integration requirements, and risk assessments.

• Engage directly with customers to understand their organizational needs and identify how Cohesity's product features can best support their objectives

• Provide field feedback to Product Management and Engineering teams regarding deployment challenges, feature gaps, automation opportunities, and customer requirements.

• Define technical architecture including sizing and performance that meet customer requirements

• Engage with teams to ensure Deployment Designs are successfully deployed

• Develop best practices for the deployment designs that translate to project plans

• Continually improve deliverables as we scale and release new features/products

• Inspect deliverables for success and improvements.

• Work with others to develop post-deployment documentation (run books, pre-deployment templates, etc.)

• Provide feedback to Implement Engineers, Systems Engineers, and engineering on ways to improve the overall experience

WE'D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING

• Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support decision making.

• Bachelor's degree in computer science, Engineering, or equivalent with 10+ years of professional IT experience

• Experience highly desirable in the following areas:

• Backup Products: NetBackup

• Compute & Virtualization (VMware, vSphere/vCenter, Hyper-V, Kubernetes, OpenShift)

• Physical: Windows, Linux/Unix

• Databases: Oracle, SQL, MongoDB, SAP,

• Storage: NAS, SAN, Object Storage, NFS, SMB, S3, Storage Performance Concepts

• Networking: IP Planning, VLANs, Routing, Firewall rules, Load Balancing concepts, DNS, NTP, MTU, multisite networking concepts

• Security: AD, LDAP, SSO, MGA, RBAC, least privilege access concepts, Key management, encryption, ransomware recovery principles

• Cloud: AWS, Azure, GCP, Cloud Archival, Recovery Patterns, Hybrid Cloud

• Data Protection, Data Security and Data Management

• Disaster Recovery/Business Continuance

• Database Protection and Recovery

• Scripting / Automation (Python, Ansible and ServiceNow)

• Excellent communication and project-related skills are required.

• Strong written skills and the ability to create documentation.

• Self-starter with excellent organization and time management skills

• The ability to manage projects and drive to a deadline.

• Expected Travel: 50% (locally and internationally)

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